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Shipping, Warranty & Returns

Shipping

All items are stocked locally in Melbourne and will be dispatched within one business day after payment is cleared.

Please refer to the detailed delivery information provided for each item.

Your item may be sent via Australia Post or express courier depending upon the size and weight.

Please provide your correct delivery address and contact details on checkout to ensure any delivery issues can be resolved promptly.

Note that PO Boxes cannot receive items over 25kg or 1m in length.

Warranty 

Tinker Technologies provide a 12 month warranty on all products used for private use from the date of purchase.

Warranty does not include any damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes. Warranty is void if the item is used outside the manner described in the user manual, or has been modified or tampered with.

Should you wish to return a faulty item, please email info@tinkertech.com.au.

Photos and/or videos of the item can also help us understand the problem and assist in the return process.

If you have any issues with the product at any time, feel free to contact us directly for assistance.

Returns

We test and benchmark all the products we stock. If you are not 100% happy with your purchase please let us know and we will be happy to replace, refund or exchange for another product within 30 days of purchase.

If you are returning an item, all kit components must be provided in original condition with their original packaging in order to receive a refund or exchange. 

If there are any issues with the product please let us know. We are not interested in supplying mediocre products. So if the product is not how we described it, doesn't work as expected, or has some problems please let us know so we can make improvements. Please contact info@tinkertech.com.au. 

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